Dance Connection’s goal is to enable our customers to dance with the highest level of protection,
comfort and performance. We do this by providing superior products and customer service.
Grant Austin, Certified Pedorthist, owner of Custom Orthotics, Inc.
5035 Florence Street
Oakwood, GA 30566
Phone (770) 539-9474
Fax (770) 531-1670
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Custom Fit Orthotics, Orthotic Covers, Sale items, Soiled or Special Ordered shoes and boots cannot be returned. These sales are final. There are no exceptions to this policy. Items must be returned within two weeks of receipt and must be in the original packaging, and in completely new condition. To avoid damage try on shoes on a clean soft surface. Items received after 15 days will be subject to a 15% restocking fee. Items returned later than 45 days will be subject to a 25% restocking fee. Please use the brown shipping box in which your shoes were shipped to you to make your return. DO NOT SHIP BACK SHOES IN JUST THE MANUFACTURER’S SHOEBOX! If you choose to do this there will be a $15 restocking fee. The Customer is responsible for all shipping of returns and fees incurred. Please return your items by UPS, US mail, or other insured and traceable method to the address featured at the top of the invoice. We will not be held responsible for items lost in transit. Please enclose a copy of the sales invoice or credit card receipt and brief description explaining reasons for the return and actions wishing to be taken (i.e. Refund or Exchange). All returns arriving without such will have no action taken on the return.